Effective Date: 05 June 2025
Welcome to Vape Crazy. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.vapecrazy.com. Please read this policy carefully.
1. Information We Collect
We may collect personal information you provide to us, including but not limited to:
- Personal Identifiers: Name, email address, shipping/billing address, phone number.
- Payment Information: Credit/debit card details and other payment information (processed securely via third-party payment processors).
- Account Information: Username, password, purchase history.
- Device and Usage Data: IP address, browser type, operating system, referral URLs, pages visited, and other browsing data.
- Age Verification: As required by law, we may collect information to verify your age before allowing access or processing sales.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Provide customer support.
- Personalize user experience.
- Send promotional emails and updates (you can opt out at any time).
- Prevent fraudulent transactions and ensure legal compliance (e.g., age verification).
- Improve our website and services.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors for shipping, payment processing, marketing, etc.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: If Vape Crazy is involved in a merger, acquisition, or asset sale.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and serve targeted advertisements. You can manage cookie settings through your browser.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access or request a copy of your personal data.
- Correct inaccurate or outdated information.
- Delete your personal data.
- Withdraw consent or object to processing.
To make such requests, please contact us at [your contact email].
6. Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
7. Children’s Privacy
Our site is not intended for individuals under the age of 21. We do not knowingly collect data from anyone under this age.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: miguel@vapecrazy.co.za
📍 Address: 6 Harries road, Illovo
Who we are
http://vapecrazy.co.za.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
